Refunds
This is the part of Market My Body that has to be unambiguous, so it is written plainly.
If another brand takes your spot
You are refunded the entire amount you paid. Not the amount minus our commission, not the amount minus card processing: all of it. We absorb the processing cost on a displaced sponsor, because a ladder where losing costs you money is a ladder nobody climbs.
The refund is issued automatically the moment the takeover is confirmed, back to the card you paid with. Banks typically show it within five to ten business days.
If two brands pay at the same moment
Only one can hold the spot. If your payment settles after somebody else has already taken the rung you paid for, you do not get the spot and you are refunded in full immediately. You are never charged for a spot you do not hold.
If the athlete does not compete
Injury and withdrawal happen. If an athlete does not start their event, every sponsor holding a spot on that campaign is refunded in full. Ask us and we will confirm the status of any campaign you have bought into.
If you simply change your mind
A spot you still hold can be released for a full refund up to 48 hours after purchase, provided the event has not taken place. After that the placement is committed: the athlete has planned their race-day kit around it. Write to hello@marketmybody.com.
What the athlete receives
Payouts are held in the athlete’s Stripe balance until their event. That is deliberate: a spot can change hands at any point before race day, and a refund has to come from somewhere.